Customer Engineer, Google Cloud

Software Full-Time ATL

The position

When leading companies choose Google Cloud it’s a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will work with Technical Sales teams to differentiate and communicate the growth of Google Cloud to our clients. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, engaging in proof of concepts, and troubleshooting potential roadblocks.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $139,000-$213,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
 
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Identify business and technical requirements, conduct full technical discovery, and architect client solutions to meet gathered requirements.
  • Lead technical projects, technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
  • Deliver product messaging for the Google Cloud Platform by using whiteboard and slide presentations, product demonstrations, white papers, trial management, and Request for Information (RFI) response documents.
  • Drive recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud platform effectiveness.
  • Travel to customer sites, conferences, and other events as needed.

Requirements

  • Master’s degree in Computer Science or a related technical field.
  • Experience with developing scalable architectures using API management, microservice frameworks, PaaS, and container orchestration systems, or other applicable platforms.
  • Experience with Federal Public Sector clients including defense and civilian agencies.
  • Knowledge of application security patterns including web application security, service mesh, and mobile security strategies.
  • Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Google Cloud/IT technology space.
  • Bachelor’s degree in Computer Science or equivalent practical experience.
  • 4 years of experience as a technical sales engineer in a cloud computing environment or a customer-facing role.
  • Experience with legacy and modern application development, cloud service delivery, and deployment.
  • Experience with containers including Kubernetes and other associated technologies.

Benefits & compensation

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google’s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and Know your rights: workplace discrimination is illegal. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.

The position

When leading companies choose Google Cloud it’s a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will work with Technical Sales teams to differentiate and communicate the growth of Google Cloud to our clients. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, engaging in proof of concepts, and troubleshooting potential roadblocks.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $139,000-$213,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
 
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Identify business and technical requirements, conduct full technical discovery, and architect client solutions to meet gathered requirements.
  • Lead technical projects, technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
  • Deliver product messaging for the Google Cloud Platform by using whiteboard and slide presentations, product demonstrations, white papers, trial management, and Request for Information (RFI) response documents.
  • Drive recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud platform effectiveness.
  • Travel to customer sites, conferences, and other events as needed.

Requirements

  • Master’s degree in Computer Science or a related technical field.
  • Experience with developing scalable architectures using API management, microservice frameworks, PaaS, and container orchestration systems, or other applicable platforms.
  • Experience with Federal Public Sector clients including defense and civilian agencies.
  • Knowledge of application security patterns including web application security, service mesh, and mobile security strategies.
  • Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Google Cloud/IT technology space.
  • Bachelor’s degree in Computer Science or equivalent practical experience.
  • 4 years of experience as a technical sales engineer in a cloud computing environment or a customer-facing role.
  • Experience with legacy and modern application development, cloud service delivery, and deployment.
  • Experience with containers including Kubernetes and other associated technologies.

Benefits & compensation

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google’s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and Know your rights: workplace discrimination is illegal. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.